Energy Queensland, through its subsidiary Ergon Energy Retail, completed the migration of one million customer accounts to Kraken's energy technology platform, achieving the full ICT transformation one month early and on budget. This move positions Ergon Energy Retail on Australia's leading retail tech platform.
This successful and rapid re-platforming demonstrates the potential for traditional utilities to accelerate the green transition and improve customer experience through advanced digital solutions. The Kraken platform's capabilities for smart tariffs and grid integration are crucial for meeting Queensland's renewable energy targets.
Fast Facts
Organizations Mentioned
Energy Queensland
Ergon Energy Retail
Kraken
Octopus Energy
EDF Energy
E.ON
Origin Energy
Ergon Energy Network
Energex
People Mentioned