Portsmouth Water has completed the migration of all its 325,000 customer accounts to Kraken, a leading utility technology platform, ahead of schedule in just ten months.
This digital transformation is a significant milestone for the UK water industry, promising improved customer service, optimized smart water meter rollouts, and substantial water savings, while also expanding Kraken's presence into the water sector.
Fast Facts
Organizations Mentioned
Portsmouth Water
Kraken
Ofwat
EDF Energy
E.ON Next
Octopus Energy
Origin
Tokyo Gas
People Mentioned