Kraken
KrakenNews · 2025-07-02 00:00
Kraken expands its operating system to serve commercial and industrial customers, with Good Energy as the first utility to fully migrate.
Kraken has launched an expansion of its AI-powered operating system to include commercial and industrial (C&I) customers, building on its existing residential services. Good Energy has successfully migrated its C&I accounts to the platform, reporting significant operational efficiencies.
This strategic move allows Kraken to tap into a substantial market segment, estimated to represent 40% of global energy demand, and offers utilities a unified, intelligent platform to manage complex business accounts more efficiently, driving innovation and cost savings.
Fast Facts
- ·Service expansion: Commercial & Industrial (C&I) customers
- ·Estimated C&I market share: 40% of global energy demand
- ·First utility to migrate C&I: Good Energy
- ·Good Energy call reduction: 32% for business customers
- ·Good Energy billing issue time reduction: Up to 50%
- ·Kraken current residential accounts: Over 70 million
- ·Kraken power managed: Over 45 GW (from offshore wind to grid-scale batteries)
- ·Kraken data points processed daily: Over 15 billion
Digitalization
Power Generation
Energy Efficiency
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Kraken expands its operating system to serve commercial and industrial customers, with Good Energy as the first utility to fully migrate.