Essential Energy, a major Australian electricity network provider, has partnered with Kraken to implement a new network billing system for its distribution network and water retail business. The first electricity customer was migrated within four months, marking the launch of Kraken Distribution.
This collaboration aims to modernize services for utilities and customers in an increasingly decentralized energy system, improving efficiency and customer experience. It also expands Kraken's operating system across the full energy value chain and into the international water business.
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Essential Energy partners with Kraken to develop a next-generation network billing system for its electricity distribution and water services.