Kraken
KrakenNews · 2025-10-21 00:00
Essential Energy partners with Kraken to develop a next-generation network billing system for its electricity distribution and water services.
Essential Energy, a major Australian electricity network provider, has partnered with Kraken to implement a new network billing system for its distribution network and water retail business. The first electricity customer was migrated within four months, marking the launch of Kraken Distribution.
This collaboration aims to modernize services for utilities and customers in an increasingly decentralized energy system, improving efficiency and customer experience. It also expands Kraken's operating system across the full energy value chain and into the international water business.
Fast Facts
- ·Partners: Essential Energy, Kraken
- ·Project: Next-generation network billing system for electricity distribution and water services
- ·Location: Essential Energy's network in New South Wales and Southern Queensland, Australia
- ·Essential Energy customers: Over 900,000 electricity customers
- ·Kraken platform launched: Kraken Distribution for network operators
- ·First electricity customer migrated: Within four months of project start
- ·Kraken's global reach: Contracted to serve over 70 million customer accounts
- ·Kraken's water business expansion: First international step outside UK with Essential Water
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Essential Energy partners with Kraken to develop a next-generation network billing system for its electricity distribution and water services.