The Metropolitan Electricity Authority (MEA) welcomed a delegation from the Metropolitan Waterworks Authority (MWA) for a study visit to its award-winning Government Easy Contact Center (GECC). The visit focused on sharing best practices in service management, technology application, and operational processes to improve public services.

This collaboration between two major state-owned utilities highlights a commitment to elevating Thai public service standards to international levels, aiming for sustainable customer satisfaction and improved quality of life for citizens.