The Metropolitan Electricity Authority (MEA) is promoting its MEA Smart Life app and MEA e-Bill service to help customers resolve issues with delayed or lost electricity bills. These digital tools aim to improve the speed, accuracy, and security of bill management.

This initiative supports MEA's goal of enhancing convenience for users in Bangkok, Nonthaburi, and Samut Prakan, allowing them to self-manage electricity matters. It also contributes to environmental sustainability by reducing paper consumption.